Privacy Policy – tk1978 Casino & Betting

1. Data Controller & Scope

This Privacy Policy applies to all personal data collected and processed by tk1978 (the "Platform", "we", "us", or "our") in connection with your use of the website at tk1978.net and any associated mobile or desktop applications. tk1978 operates as the data controller with respect to all personal data collected from players based in Bangladesh and other permitted markets.

This policy covers data collected through the following channels:

• Account registration and the KYC (Know Your Customer) verification process.
• Deposits, withdrawals, and payment processing via bKash, Nagad, Rocket, Upay, and partner banks.
• Casino game play, sports betting activity, and live dealer session logs.
• Customer support communications sent to [email protected].
• Cookies and similar tracking technologies active while you browse the Platform.
• Voluntary submissions such as feedback forms, promotional entries, and survey responses.

By registering an account at tk1978 or by continuing to use the Platform after the effective date of this policy, you acknowledge that you have read and understood these data practices. If you do not agree with any part of this policy, please discontinue use of the Platform and contact us to arrange account closure.

2. Information We Collect

tk1978 collects personal data in two broad categories: information you provide directly, and information collected automatically as you interact with the Platform.

Information You Provide Directly

• Registration Data: Full legal name, date of birth, gender, email address, mobile phone number (including bKash/Nagad/Rocket-registered number), residential address (city, district), and a chosen username and password.
• Identity Verification (KYC) Documents: National Identity Card (NID) number and scan, passport details, driving licence, or other government-issued photo identification. Proof of address documents such as utility bills or bank statements may also be requested.
• Payment Information: Mobile wallet numbers (bKash, Nagad, Rocket, Upay), bank account details for bank-transfer withdrawals, and transaction reference numbers. tk1978 does not store full card numbers; payment card data is handled exclusively by our certified payment processing partners.
• Communications Data: The content of emails, chat messages, or support tickets you send to tk1978 via [email protected], including any attachments or screenshots you voluntarily share.
• Promotional Entries: Any personal details submitted when entering a bonus claim, tournament registration, or seasonal promotion (e.g., Eid, BPL, Pohela Boishakh campaigns).

Information Collected Automatically

• Device & Technical Data: IP address, device type and model, operating system and version, browser type and version, screen resolution, and time zone setting.
• Usage Data: Pages visited on tk1978.net, time spent on each page, referring URL, navigation path through the site, and features or games accessed during each session.
• Gaming & Betting Activity: Game session logs including games played, bet amounts in BDT, win/loss outcomes, bonus claims and wagering progress, and sports markets wagered on.
• Cookies & Local Storage: Session identifiers, preference settings, and analytics tracking identifiers. See Section 5 (Cookies) for full details.

3. How We Use Your Data

tk1978 processes your personal data only for specific, defined purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The following table outlines our primary processing purposes and the legal basis that justifies each use:

Marketing Communications

tk1978 will only send you promotional emails or SMS messages about bonuses, tournaments, or seasonal offers (such as Eid promotions or BPL cricket specials) if you have provided explicit consent to receive such communications during registration or through your account preferences. You may withdraw this consent at any time by updating your notification preferences in your account dashboard or by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.

4. Data Sharing & Disclosure

tk1978 does not sell your personal data to third parties. We share data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

Service Providers & Technology Partners

We share data with trusted third-party service providers who assist in operating the Platform. These include:

• Game Providers: Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe receive session identifiers and game-activity data necessary to deliver live dealer and RNG casino games. These providers do not receive your full identity or payment data.
• Payment Processors: bKash, Nagad, Rocket, Upay, and our banking partners receive the financial and identity data strictly required to process your transactions. All payment partners are subject to their own data protection obligations.
• KYC & Identity Verification Services: Where we engage a third-party identity verification provider to assist with document checks, your KYC documents are shared with that provider under a formal data processing agreement. Documents are not retained by the provider beyond the verification process.
• Analytics & Platform Monitoring: Anonymised or pseudonymised usage and technical data may be shared with analytics tools to help us understand platform performance, identify bugs, and improve the player experience.

Legal & Regulatory Disclosures

tk1978 may disclose personal data to law enforcement agencies, regulatory bodies, courts, or other public authorities where we are required to do so by applicable law, court order, or in connection with the investigation of suspected fraud, money laundering, match-fixing, or other illegal activity. We will notify affected players of such disclosures where we are legally permitted to do so.

Business Transfers

In the event that tk1978 undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the successor entity. We will notify registered players via email prior to any such transfer and will ensure that the successor entity is bound by privacy protections equivalent to those described in this policy.

5. Cookies & Tracking Technologies

tk1978 uses cookies and similar tracking technologies (including local storage and session storage) to operate the Platform, remember your preferences, analyse usage patterns, and deliver a consistent experience across sessions. By continuing to use the Platform with your browser's cookie settings unchanged, you consent to our use of cookies as described below.

Types of Cookies We Use

Managing Your Cookie Preferences

You may manage or disable cookies through your browser settings. Most modern browsers allow you to block all cookies, accept only first-party cookies, or delete cookies on a per-site basis. Note that disabling strictly necessary cookies will impair or prevent your ability to log in and use the tk1978 Platform. Instructions for managing cookies in common browsers are available through the browser's built-in help documentation.

Disabling analytics or marketing cookies does not prevent you from using any core Platform functionality, including placing bets, playing casino games, or managing your account balance.

6. Data Retention & Storage

tk1978 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Active Account Data: Retained for the full duration of your registered account plus a period of five (5) years following account closure. This period is required to satisfy anti-money laundering record-keeping obligations and to support the resolution of any late-arising disputes.
• KYC Documents: Retained for five (5) years following account closure or the date of the last verified transaction, whichever is later.
• Financial Transaction Records: Retained for seven (7) years from the date of each transaction in accordance with financial record-keeping obligations.
• Support Communications: Retained for three (3) years from the date of the most recent communication in a given support thread, unless the thread relates to an ongoing dispute, in which case it is retained until the dispute is fully resolved plus one (1) year.
• Analytics & Usage Data: Pseudonymised usage logs retained for up to twenty-four (24) months from the date of collection, after which they are either deleted or fully anonymised.
• Marketing Consent Records: Retained for the duration of your account plus three (3) years to evidence consent history in case of a future query.

When a retention period expires, data is securely deleted using industry-standard deletion methods or, where deletion is not technically feasible (e.g., backup tapes), rendered permanently inaccessible until routine destruction occurs.

7. Your Rights as a Player

As a registered tk1978 player, you hold the following rights with respect to your personal data. To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Rights Request", including your registered username and a description of the right you wish to exercise. We will respond within thirty (30) days of receiving a valid request.

• Right of Access: You have the right to request a copy of all personal data tk1978 holds about you, along with information about how it is used and with whom it has been shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (for consent-based processing), or where you object to processing and we have no overriding legitimate interest. Note that erasure requests may be declined where we have a legal obligation to retain the data (e.g., financial records).
• Right to Restriction of Processing: You may request that we restrict the processing of your data — for example, while the accuracy of the data is disputed, or while an objection to processing is pending review.
• Right to Data Portability: For data you have provided to us on the basis of consent or contract performance, you have the right to receive that data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data where that processing is based on our legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

8. Data Security Measures

tk1978 applies a layered approach to data security, combining technical, administrative, and operational controls to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure.

Technical Safeguards

• All data in transit between your device and the tk1978 Platform is encrypted using TLS 1.2 or higher (SSL encryption). The padlock icon in your browser confirms this connection is active.
• Passwords are stored as salted cryptographic hashes. tk1978 staff cannot read or retrieve your password in plain text under any circumstances.
• Payment card data is not stored on tk1978 servers. Mobile wallet transactions via bKash, Nagad, and Rocket are processed through the providers' own secure APIs.
• Access to production databases containing personal data is restricted to authorised personnel only, governed by role-based access controls and multi-factor authentication requirements.
• The Platform undergoes regular security testing, including vulnerability scanning and penetration testing by independent specialists.

Operational Safeguards

• All staff with access to personal data are bound by confidentiality obligations and receive regular data protection training.
• Data access logs are maintained and reviewed regularly to detect and investigate any unusual access patterns.
• In the event of a confirmed personal data breach that is likely to result in a risk to your rights and freedoms, tk1978 will notify affected players without undue delay and take immediate steps to contain the breach.

Despite these measures, no data transmission over the internet and no data storage system can be guaranteed to be 100% secure. Players are encouraged to use strong, unique passwords for their tk1978 accounts and to report any suspected security incident to [email protected] immediately.

9. Third-Party Services

The tk1978 Platform integrates with a number of third-party services to deliver a complete gaming and betting experience. While tk1978 carefully selects its partners and requires them to maintain appropriate data protection standards, each third-party provider operates under its own privacy policy. tk1978 is not responsible for the privacy practices of third-party providers beyond the contractual obligations we impose on them as data processors.

Third-party categories with access to limited player data include:

• Live Casino & Game Studios: Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. These providers receive session tokens and game-state data but not full personal profiles.
• Mobile Wallet Providers: bKash, Nagad, Rocket, and Upay receive transaction-level data as required to process payments. Refer to each provider's own privacy policy for details of their data handling practices.
• Banking Partners: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank may receive account reference and transaction data in connection with bank-transfer withdrawals.
• Platform Analytics: Pseudonymised usage data may be processed by analytics infrastructure providers operating under data processing agreements with tk1978.

10. Policy Updates & Contact

Updates to This Policy

tk1978 reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, applicable law, or Platform functionality. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify active players by email or via an in-platform notification. Your continued use of the Platform following the posting of an updated policy constitutes acceptance of the revised terms.

We recommend bookmarking this page and checking it periodically — particularly if you receive a notification that the policy has been revised.

How to Contact Us About Privacy

If you have any question, concern, or complaint regarding the way tk1978 handles your personal data, or if you wish to exercise any of your data rights described in Section 7, please contact our data protection team using the details below. All privacy-related communications should be directed to:

• Email (plain text — not a clickable link): [email protected]
• Subject line: "Privacy Query" or "Data Rights Request"
• Response time: We aim to acknowledge all privacy queries within two (2) business days (Bangladesh Standard Time, UTC+6) and to provide a substantive response within thirty (30) days.

This Privacy Policy was last reviewed and updated in January 2026. All previous versions are superseded by this version from its effective date.